FAQ

1- What is your Return Address?

We will be happy to assist you with any return orders that you may have.  Please carefully review our Return Policy for instructions prior sending any items back to us so that we can successfully complete your refunds or credits.  Our Return Address is: 

TrueKiddo.Shop
1650 Limekiln Pike
Ste B19 PMB 1013
Dresher PA 19025

 

2-  What is your contact information?

    • Email: customerservice@truekiddo.shop

Address: 

TrueKiddo.Shop
1650 Limekiln Pike
Ste B19 PMB 1013
Dresher PA 19025

  • Phone or Text: 610-365-3096
  • Chat: "Live Chat Bottom" located at right bottom side of website.

3- I would like to Unsubscribe?

Please send us an email and we will submit your request as soon as possible:  

Email: Customerservice@truekiddo.shop

 

4- I heard that you can receive special coupons and discounts as a Premium Subscriber.  How can I do that? 

To get our special promotions and discounted offers, you just need to click on the Subscribe to our Newsletter.  This is located at the bottom left part of our website.  Just type your email on the box and click submit.  Your request will be process within 24-48 hours and you will also receive a 10% discount that could be used on your upcoming orders.

NOTES:

  • Please check out our Customer Service Pages, located on the bottom part of our website for additional information on our policies; such as privacy, term of services, shipping, refunds, and returns.  Also, there are links to our registered customers only sections such as: Wish List, Manage Account, and Login.

  • Please let us know if you have any comments or questions at anytime.  We appreciate your comments and our goal is to keep you happy with our products and with our services! Thank you.